Thursday, June 1, 2017

 Workflow Mailer  & Agent Listener Service

select mail_status, count(*) from apps.wf_notifications
where
--status = 'OPEN'
BEGIN_DATE > sysdate - 1
--and mail_status in ('MAIL','ERROR')
group by mail_status;

there are 43 notifications in mail status.
 ---------------------------------------------------------------
Mail_Status  count(*)
ERROR                  70
FAILED                  17591 
MAIL                     43  --  If its increasing that means issue in sending email 
SENT                      782 ---  It should show increasing trend .
Null                        216

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Check if any SVC components are down

select COMPONENT_NAME,COMPONENT_STATUS from apps.fnd_svc_components where COMPONENT_STATUS<>'RUNNING'

Fix:

1.)WF Agent listener
2.)WF mailer services .



ORA-06512: at line 1

oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not instantiate GSMSvcComponentContainerStateMachine -> oracle.apps.fnd.cp.gsc.StateMachineException: Could not instantiate GenCartComm with cpid=783178 -> oracle.apps.fnd.cp.gsm.GenCartCommException: ORA-01403: no data found
ORA-06512: at "APPS.FND_CP_GSM_IPC", line 539
ORA-06512: at line 1

        at oracle.apps.fnd.cp.gsm.GSMSvcComponentContainer.initializeStateMachine(GSMSvcComponentContainer.java:221)
        at oracle.apps.fnd.cp.gsc.SvcComponentContainer.start(SvcComponentContainer.java:782)
        at oracle.apps.fnd.cp.gsm.GSMSvcComponentContainer.main(GSMSvcComponentContainer.java:418)

Restart service manager fixed the issue