Workflow agent listener

Web Path :
Path to the applications dashboard is 
 System Administrator >Oracle Applications Manager>Workflow Manager









EBS Path :

Here’s the steps to bounce the WF Agent Listener 

1.       Navigate

System Administrator-> Concurrent : Manager -> Administer

2.       Restart Workflow Agent Listener

<F11 Enter Query> -> Query “Workflow Agent Listener Service” -> Click on Restart

3.       Check Restart is completed successfully

Query “Workflow Agent Listener Service” until you both Actual and Target processes are back to “1


  System Administrator ->Concurrent -> Manager ->Adminster
  Query for  ' Workflow% '
Workflow Agent Listener Service
Workflow Mailer Service
Workflow Document Web Services Service

Restart -> To restart the services
Process -> To check the status ( terminated,active,deactivated)



Log file location 

ls -lrt $APPLCSF/$APPLLOG/FNDCPGSC*.txt

/ENV/shared/applcsf/log

Issues :
If see error in log file like below

GenCartCommException: ORA-01403: no data found
ORA-06512: at "APPS.FND_CP_GSM_IPC", line 539
ORA-06512: at line 1

Check the below values in EBS
   Actul and Target : Macth (1,1 or 0,0) - UP
  Actul and Target  :  Mismatch (1,0 ) - Terminate and Activate .